Configure Unattended Launchpads

Created: Modified: Knowledge Base

The Launchpad systems must be set up for unattended use.

BEST PRACTICE: Imprivata recommends a headless system, with no display, mouse or keyboard.

Mac Launchpads
  • Confirm that the Mac computer meets all system and networking requirements.
  • Enable user auto login on Mac: System Preferences > User & Groups > Login Options > Automatic login > Select User.
  • Set Mac to never go to sleep: System Preferences > Energy Saver> Set Mac to never go to sleep.
  • Disable the screensaver. The logged in user should not require re-authentication to access the Mac.
  • Disable Mac Automatic Updates: System Preferences > Software Update > clear the Automatically keep my Mac up to date option.
  • Set the Mac to automatically connect to a specific network. System Preferences > Network > Advanced > select Auto-join, preferred network should be on top of list.
  • Install the GroundControl Launchpad in Applications folder.
  • Add GroundControl Launchpad application to Login Items so it launches automatically: System Preferences > User & Groups > Select User > Login Items > Click + > Add GroundControl Launchpad.
  • The computer should be dedicated for Mobile Access Management, and not shared with other apps.
  • Some method of VNC or other remote access is required to all stations.
  • Enable Launchpad Monitoring.  For more information, see Launchpad Monitoring.
  • (Optional) Enable Content Caching preferences: System Preferences > Sharing > Content Caching.
Windows Launchpads
  • Confirm that the Windows computer meets all system and networking requirements.
  • Mobile Access Management runs as a foreground service, so the computer must automatically log in as a user.
  • The login user should not have admin privileges.
  • Set the computer to automatically boot in case of an unexpected shutdown.
  • Set the computer to automatically join the preferred network.
  • Set the Launchpad application to run at start.
  • The computer must be set to never go to sleep.
  • The computer should be dedicated for Mobile Access Management, and not shared with other apps, including the Imprivata agent for Imprivata Enterprise Access Management (formerly Imprivata OneSign).
  • Turn Allow personal hotspot modification to OFF via the MDM restriction profile for devices. For more information, see Recommended Settings for Clinical Devices.
  • Some method of VNC or other remote access is required to all stations.
  • Enable Launchpad Monitoring.  For more information, see Launchpad Monitoring.